Our Commitment to
Supporting Vulnerable Customers

At Pizza, we are committed to ensuring that all our customers, including those who may be in vulnerable circumstances, feel supported and valued. We recognise that vulnerability can be temporary, sporadic or permanent and can come in many forms—whether due to financial difficulties, health conditions, bereavement, or other challenging situations.

How We Can Help

If you are experiencing circumstances that make accessing or using our services difficult, please let us know. We are here to help and will do our best to provide support that meets your specific needs.

Our team can:

  • Offer clear and accessible information in a format suitable to your needs.
  • Provide extra time or alternative ways to complete processes.
  • Connect you with additional resources or services if needed.
  • Handle your situation with care, respect, and confidentiality.

Contact Us

If you would like to discuss any challenges or request additional support, please contact us at help@pizzainsurance.co.uk or via our support channel PizzaChat.

Your Privacy Matters

We take your privacy seriously. Any information you share will be treated in confidence and used solely to provide the assistance you need.

At Pizza, your well-being and satisfaction are at the forefront of everything we do. If there is anything we can do to make your experience better, please do not hesitate to reach out.

We are here to support you.